How freelance copywriters should (not) contact clients

As a freelancer copywriter, making contact with potential clients is easy to screw up. It’s also easy to get a little bit wrong. And it’s very easy to waste your time, and the time of the business you’re approaching.

I have experienced both sides of this equation: I’ve sent emails that get ignored and I also get query emails from fellow copywriters.

So here are a few tips to help you start positive relationships with potential clients and maybe even find work:

1. Address your emails to people individually

I frequently receive emails from copywriters addressed to ‘Sir’ – or they just say ‘Hi’. That’s fine. But it tells me you haven’t bothered to learn my name. If you don’t have the time (or the sense) to find out my name, I don’t have the time to reply.

2. Email one potential client at a time

I’ve had emails from aspiring copywriters that are copied to other agencies. This is a very quick way to besmirch your good name.

3. Tell the client how you can help them

Copywriters sometimes write telling me they want to “expand their client base” or “develop their client portfolio”, and that sounds just wonderful for them, but why would I give two shits about their business goals? Your potential clients are only interested if you can help them achieve their goals. So keep yourself out of it.

4. Send a link to your portfolio

Your potential clients don’t really want an inbox full of your files. Send them a link to your website/portfolio so they can browse your work in their own time. And if you don’t have a portfolio or a website you should really get one.

5. Be friendly and don’t make demands

Emailing people is fine and dandy, but remember that it doesn’t entitle you to a response. Your email is probably unsolicited anyway, so be patient and remember that the recipient doesn’t owe you anything. It’s good to be friendly and conversational in your email, but mind that you don’t become over-familiar, cocky or demanding.

6. Networking is about more than one-off emails

Instead of just sending an email to a potential client, why not follow them on Twitter? Or read their blog posts? If you can make your name pop up in front of them, you have a better chance of being recalled when you’re needed.

7. Remember that direct marketing is okay but it’s even better if they come to you

In my limited experience, contacting potential clients can be effective, but it’s a fairly painful way to make a living. Far better to make yourself discoverable so that the best clients can come looking for you.

You may also like: Finding work as a freelance copywriter (Kendall Copywriting, September 2012)

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