Copify: the cheap and miserable way to procure copy

Copify is a new company that connects copywriters with content-wanters. So if you need a 500-word article on cat litter you can go to Copify and get a poorly-briefed stranger to churn out some generic words to fill your content hole.

Some copywriters are mildly outraged because Copify pays writers £0.02 – 0.08 per word. So writing that 500-word article on cat litter will earn you £10 – £40. If you spend 2-3 hours working on the article (I’m hoping you’ll research cat litter before you write…) you’ll earn as little as £3.30 per hour. Not a lot!

Having said all that, I don’t object to Copify. But I would never ever seek work from Copify and I would never recommend them to anyone as a source of content.

Copify fills a need. Some people need words. And they don’t really care which words you give them, because they want generic SEO-friendly filler content. Or backlink fodder. Either way they really don’t care about the words, or which order you put them in (so long as you meet their word count!).

Copify already exists in other shapes and sizes. Some agencies get trainee web designers to churn out content, while others pay students £10 per article. Guru and other freelance ‘job’ websites offer thousands of junk jobs that people are free to take if they have the time and the inclination to work for peanuts. And theoretically a super-fast writer could cut and paste some rubbish together in a few minutes and do quite well out of Copify, so who are we to stand in the way?

Services like Copify will not affect the business of professional copywriters because lots of people need professional copywriters, as opposed to a copy vending machine that spits out low-grade copy for stupidly-low prices.

Great blog post discussing the perils of paying copywriters per word

Free guide to freelancing

If you’re thinking about going freelance, or if you’ve been freelancing for a while but want some new ideas or advice, then check out the newly expanded Go Freelance guide.

It’s free – you just have to subscribe to Freelance Advisor.

Go Freelance contains everything I’ve learnt in my time as a freelancer. If you know a freelancer, please share it with them and if you like it, let us know!

A Fresh Look for Kendall Copywriting

So, what do you think?

It felt like time for a change of look – partly because some people imagined me to be much older than I am (I’m 31) because of my previous retro-flavoured logo. So here it is…

The new look has been in development for a little while, and I have a few people to thank for their excellent work:

Nick Carter

The Escape Committee

Guy Anderson

2009 at Kendall Copywriting

So, what the hell have you been doing all year?

I’ve been:

  • Writing millions of words of copy
  • Getting out and meeting people
  • Migrating to London (slowly)
  • Working with other copywriters
  • Employing another copywriter
  • Meeting loads of new writers (and non-writers) through WriteClub
  • Starting (and finishing) Nyouse
  • Giving free marketing advice to start-ups
  • Helping small businesses with their SEO
  • Spending lots of time at the Werks
  • Spending a little time at the Skiff
  • Trying out a coworking space in London (The Trampery)
  • Contemplating the future shape of Kendall Copywriting
  • Attending dConstruct
  • Contributing to Freelance Advisor
  • Chatting to loads of freelancers about freelancing
  • Going to the Farm
  • Going to Likemind
  • Chatting to a DJ about Twitter live on BBC South East radio
  • Interviewed by Julie Stanford for her radio show

It’s been a massively enjoyable year. If I’ve worked with you in 2009, thanks!

14 questions copywriters must ask their clients

Election Interrogation

Being a freelance copywriter isn’t just about writing. Words are the tool that copywriters use to achieve results, but every smart copywriter understands that their real function is to quickly and accurately deliver a business proposition.

Before you can write about a business, you have to get the business. You have to understand what a business does and what’s important to their customers. You have to get down to the details, and prepare to write on behalf of a business.

Here are 14 key questions that copywriters should ask their clients, in order to get the information required to write great copy:

  • Why do your customers choose you?
  • What aspects of your business are you most proud of?
  • Why did you start this business?
  • What questions do new customers frequently ask?
  • What features do your customers look for in your products?
  • What benefits do your customers get from your products?
  • Who are your customers?
  • What are your customers primarily interested in?
  • Who are your competitors?
  • What is the typical process you go through with a customer?
  • Can I talk to your customers?
  • Can I have a tour of your factory or a chat with an operative? (to get a bird’s eye view of the business)
  • What tone is appropriate for your copy?
  • Why did you pick me? (this one is a useful insight into your own marketing)

    Now this seems obvious to me, but I’ve rescued a few clients from the clutches of copywriters who have asked no questions at all, and then produced irrelevant and totally inappropriate copy.

    So it’s important to ask questions, but also to ask insightful questions that provoke useful answers.

    WriteClub in London

    WriteClub, the casual networking meet-up for writers, is visiting London!

    We’re continuing our mission of bringing writers together to chat, mingle and inspire each other.

    The first WriteClub London meet-up is Tuesday 1 December.

    Location: Yorkshire Grey pub, 46 Langham Street, London, W1W 7AX

    For more details check WriteClub

    Being Funny in Web Copy: A Guide to When and How

    Funny Church Signs
    Have you ever wondered whether it’s okay (or appropriate) to pepper your web copy with humour? How do you decide when it’s a good time to be funny?

    Humour can please your audience, but it can easily offend, confuse and disappoint.

    I’ve been writing copy for a few different social networks and they often need something light-hearted. After puzzling over when, where and how to inject humour into the web copy, I decided to write a sort of ‘humour style guide’ that dictates when it’s okay to use humour.

    This is my own guide (use it if you like):

    Good Funny

    It’s good to be funny:

    • When things go wrong
    • When people don’t follow instructions
    • When you’re giving people a longer explanation of a feature (humour helps break up the educational journey)
    • When it’s appropriate (ha! Whatever that means…)

    Bad Funny

    It’s bad to be funny:

    • All the time (relentless attempts at humour are very tiring)
    • When people just want to get something done
    • When space doesn’t really allow
    • When it obscures meaning
    • When it complicates something that should be simple
    • When it’s forced
    • When it alienates a section of your audience

    Note: this was something I mainly cooked up for MyMotor, a social network for people who love cars. And some of it arose from thinking about how to write for ArtBuzz, a micro-blogging site for art lovers.

    Commit yourself: make changes and build momentum

    Motor Bikes Racing At Snetterton Scanned (16)

    I wrote a blog post recently for Freelance Advisor, which was all about motivation, and what I do when fear or inertia slows me down.

    One of things I wrote about was the tendency for momentum to build as soon as you take action, how the first push is the hardest, and how life takes over once you put your back into it. I was just browsing through one of my partner’s psychology books (Motivational Interviewing) when I found a quote that resonates with what I wrote:

    Until one is committed, there is hesitancy, the chance to draw back, always ineffectiveness, concerning all acts of initiative and creation. There is one elementary truth, the ignorance of which kills countless ideas and splendid plans: that the moment one commits oneself, then Providence moves too. All sorts of things occur to help one that would never otherwise have occurred. A whole stream events issues from the decision.

    - Johann Wolfgang von Goethe

    On the radio…

    Just a quick post – I was called this morning at 7:45 and asked if I would go on BBC local radio (I think the DJ was Neil Pringle) to talk about Twitter.

    Now the interesting thing is that the producer or researcher who called me found me by Googling ‘Brighton Twitter’. One of the results for that search is a blog post I wrote ages ago, ‘Why Twitter? – Method in the Mayhem‘. So I’m writing this post mainly to remind my future self of the benefits of blogging.

    Back to the radio interview – so within minutes of answering the call, I was on the radio talking about Twitter. The DJ asked me whether he, as a Luddite, should try Twitter. I said something like, “that depends on you. Twitter isn’t for everybody…”

    I briefly discussed how Twitter differs from Facebook (it’s much more open – you follow who you want, you don’t just befriend friends or the people you never liked at school) and then the interview was over.

    In Praise of Cheap: the Quick n’ Dirty Road to Glory

    Faster

    What follows is a short rumination on a common choice: the choice between what you can afford today and what you can afford tomorrow.

    Okay, so I agree that cheap is bad. “Buy it cheap, buy it twice,” we say. Andy Budd wrote an excellent blog post on the merits of buying quality (Why I can’t afford cheap.) which I really like and very much agree with.

    The Fast Side of Cheap

    But I’ve experienced the other side. I’ve personally felt the benefits of just doing. Cheap might be quick and dirty, but often the alternative is waiting until you can afford something better.

    I frequently encounter people who delay significant life changes or big steps forward because they’re waiting for some other criteria to be met… “I can’t do this until I’ve got that,” … “I can’t start my business because I can’t afford Z,” … “I can’t do X because I’m waiting for Y to happen.”

    Sure, it makes sense to invest in quality, but sometimes it’s better to just get going.

    Quality can wait; life will not.